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Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7!
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At PrettyLittleThing, we’ve got your back when it comes to your style and those all-important personal details. Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. Consider this your guide to all things privacy related.
Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. This could be from anything from browsing the site, to purchasing and registering for an account.
When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences.
We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team.
For more information please see our full privacy policy
What are cookies?
Cookies are small files which we store on your computer to enable certain features on our website. Our cookies are used for things like remembering your login so you don't have to enter your password every time you visit the site, keeping track of your basket as you move through the site and all sorts of analytical functions. Don't worry though, we don't use cookies to store any of your personal information such as your actual password, or your name or address details. Instead the cookie acts as a 'key' which our site can use to unlock the data we store about you in your account information. Cookies can never be used to 'grab' information that you haven't provided to us. Your privacy is very important to us and we'll always ensure that our cookies can't be used to compromise your personal information in any way.
You can change the settings in your browser to block cookies, however this will prevent certain sections of our site from functioning correctly and make it more difficult for us to provide you with the service you expect from PrettyLittleThing. Blocking cookies differs from browser to browser, however you can usually enable it in the 'settings' or 'internet options' section of your browser.
Our Cookies
Here is a list of all the cookies that PrettyLittleThing uses, and what we use them for.
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